CHANGES TO HOW YOU ACCESS YOUR TEST RESULTS
You can access your results by calling the Health Centre. Your test results will only be shared once they’ve been reviewed and actioned by a GP. Please allow the following timeframes before calling for your results:
Blood tests, urine tests, swabs, and sputum tests: Allow 7 working days.
X-rays, ultrasounds, CT scans, and other imaging: Allow 10 working days.
Some results may take longer to process.
Test results are only available from Tuesday to Friday, after 11am.
We are unable to provide results for tests and imaging conducted by the hospital.
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URGENT SAME DAY APPOINTMENTS
A doctor assesses all requests for same day appointments based on clinical need. If you think you need a same day appointment/phone call please let us know by 12pm that day if possible.
Home Visit Requests
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.
Home visits are made only to those who are unable to come to surgery, because of infirmity (bed bound or housebound, significant frailty) or are too unwell to travel. All requests for home visits should be made before 10.00am where possible.
Please give the receptionist all the details and this will be assessed by the doctor on-call. If there is any degree of urgency, please make this clear.
It is not possible to guarantee a visit by a particular doctor.
Some conditions are best treated in hospital, and occasionally you may be advised to dial 999 for an emergency ambulance.
PLEASE NOTE: a lack of transport is not a reasonable indication for a home visit.